We built this for Rula
This isn't a slide deck. It's a working AI agent that handles insurance questions, appointment scheduling, and answers real patient questions. Try it.
Try the Voice Agent
Call our AI-powered patient support line. Ask about insurance coverage, finding a therapist, or how Rula works.
(231) 434-3898Try the Chat Agent
Ask about insurance coverage, therapy vs psychiatry, appointment scheduling, or anything about getting started with mental health care.
What Lorikeet Can Deliver for Rula
AI-powered patient support that understands mental health care
All Channels Available
Meet patients where they are - chat widget on rula.com, voice support line, even SMS. Same AI, same quality, every channel.
24/7 Availability
Mental health doesn't wait for business hours. Patients can get answers about insurance, appointments, and getting started anytime.
Healthcare Compliance Built-In
Guardrails ensure the AI never provides medical advice, always defers clinical questions to providers, and handles crisis situations appropriately.
What Goes Into This
Deep Research
We learn your business, your patients, your voice. This demo? Built from scratch for Rula.
Smart Workflows
Real logic for real scenarios. Insurance questions, provider matching, appointment help - all handled.
Your Systems
Connected to patient data, scheduling APIs, provider networks. This demo uses mocks - yours won't.
Safe by Design
Guardrails that actually work. No medical advice. No promises we can't keep. Crisis detection built in.
See exactly what we built
Everything is transparent. This demo runs on real workflows, real integrations, and real knowledge base articles - all configured specifically for Rula.
6 Workflows
Insurance & billing, provider matching, appointments, getting started, psychiatry, and technical support - all written in plain English.
44 Knowledge Base Articles
Scraped from Rula's FAQ and blog, plus custom articles covering insurance, therapy, psychiatry, and getting started.
6 Guardrails
Crisis detection, medical advice boundaries, adversarial input handling, frustrated patient support, and response quality checks.
Ready to Add the World's Best CX AI?
Connected to your actual patient data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox